Blue Badge Improvement Service

The Blue Badge Improvement Service has reduced fraud and provides a better service to those who need it 

As from the 1st January 2012 for England and Scotland and the 1st April 2012 for Wales, the Department for Transport, ScottishGovernment and Welsh Government implemented a major reform to crack down on drivers who abuse the disabled parking system. This resulted in the most comprehensive changes to the Blue Badge Scheme for 40 years. The measures were designed to tackle badge fraud and misuse and to make the scheme fairer and more sustainable in the long-term for those disabled people who most rely on it.

The reforms introduced a new badge design that is harder to copy, forge and alter and there are new arrangements for printing and distribution of the badges. A national database of badge holders enables automated sharing of information across local authorities and ensures more effective monitoring of cancelled, lost or stolen badges.

The Blue Badge Improvement Service is delivering operational efficiency savings and helping to reduce and prevent abuse. It also improves customer services through the introduction of a national online application facility through GOV.UK and MYGOV.SCOT.

Don't forget to use the Blue Badge On-line Community and the Blue Badge Improvement Service (BBIS) Sub- Community on the Knowledge Hub for the latest Special Interest Group minutes, newsletters, FAQ's and forum chats.  Click here to access

If you are an existing customer for BBIS and would like to raise requests or issues please use the Customer Portal